About Us

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Our story, still going strong

Over a century of service.

Tatum Insurance Group has been a family-run, independent insurance agency in Frankston since 1901. That’s not just history—it’s a promise. For over a century, we've been here for the folks of East Texas, offering peace of mind with home, auto, business insurance and more. Whether you're calling from around the corner in Flint or out by Lake Palestine, or even across the state, we’ll pick up the phone, listen to your needs, and find the right coverage to protect what matters most.

We shop trusted carriers so you don’t have to.

Our network

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The folks behind the desk

Meet the people who pick up when you call.

We’re not strangers in some far-off call center—we’re the same people you’ll see at the grocery store. Jessica Tatum leads the agency with a heart for service and a head for finding smart, affordable insurance. Every team member here takes pride in building real relationships with our clients. We know your name, your dog’s name, and probably your cousin’s too—and we like it that way.

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Neighbors helping neighbors, the way it should be.

We believe insurance isn’t about policies—it’s about people. That’s why we answer every call ourselves, talk to you like family, and go the extra mile to make sure you feel confident in your coverage. Integrity, service, and personal connection guide every conversation. We know our customers, their kids, and their horses, and that’s the kind of agency we want to run.

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We show up for our community.

We’re proud to support our neighbors, not just insure them.

At Tatum Insurance Group, being local means more than writing policies—it means showing up for the people who make our community special.

Helping with everyday needs.

We offer free notary services, copying, and faxing to anyone who needs them—no strings attached. We also support local small businesses by selling products from Adair Farms, known for their pickles, jams, and pepper sauces. It’s one way we can give back to the people who keep East Texas growing.

Celebrating local events.

Each year, we join in on community gatherings like the Frankston Square Fair—a local favorite that showcases the heart of our town. These events remind us why we love living and working here: the people, the small businesses, and the pride of East Texas life.

Connecting people to life-changing help.

We’re proud to support the Hand Up Network, a Tyler-based organization helping people through life’s toughest moments—whether it’s recovering from a house fire or flood, navigating health insurance, or handling citizenship paperwork. They require those they help to give back through volunteer hours or community service, building a stronger, more connected community. Jessica’s team has referred customers to them and seen firsthand how impactful their work is, and she’s excited to help more people discover the resources they offer.

What folks are saying.

★★★★★

Honest feedback